Terms of service

Eligibility to purchase

When purchasing from alyssalloyd.co.nz customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. Purchases made are for personal use only and must not be resold or used for commercial benefit. 

Products

All sizes are based on standard New Zealand sizing. Some sizing may vary between styles; however we do attempt to ensure they are as consistent as possible. We have made every effort to display the colours of our products as accurately as possible on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display will accurately reflect the colour of the product on delivery.

We take great care to ensure that all details, descriptions and product prices appearing on our website are correct at the time of website entry. We reserve the right to refuse orders where product information has been incorrectly published or altered, including prices and promotions. Some website promotions may not be available to customers in particular jurisdictions.

Whilst we endeavour to keep our stock levels accurate, if an item is purchased that is not available at time of dispatch we will refund the purchase immediately. All orders are subject to availability. Items in your shopping basket are not on hold and may be purchased by other customers.


Pricing

All prices are in New Zealand dollars unless specified otherwise.


Payments

All payments are processed by Stripe, on behalf of alyssalloyd.co.nz. We do not hold any payment details on record. Payment will be cleared from your account upon receipt of your order. The credit card you are using must be yours. All credit card/debit holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment method refuses to authorise the payment, alyssalloyd.co.nz will not be held responsible for any non-delivery.